Improvement Manager at NHS IQ
Alexander graduated as an Occupational Therapist in 2001. He obtained his degree at the University of Kwa-Zulu Natal in South Africa. He has been working in the UK since then in various roles across acute and community settings. More recently, Alexander has been working in postural and seating services and since 2007 has operationally managed the Wheelchair and Assistive Technology Services for Guys and St Thomas. In 2011, Alexander completed a Masters in Business Administration (MBA) at the University of Westminster and went on to do an 8 month secondment at the Department of Health. He provided clinical support to the Any Qualified Provider (AQP) programme during this time and forged excellent links with AHP’s working at national level. In July this year, Alexander started working as an Improvement Manager in the Commissioning arm of NHS Improving Quality. Alexander is an experienced and confident leader with a broad range of skills involving change management and leading small and large teams.
Alexander is presenting as part of the morning Plenary on Day 2.
‘Vision of the empowered and self-managing patient’
Moderated by Marjory McLeod, Chair of the BDA Scottish Board and Senior Dietitian, NHS Lothian.
Visions of the empowered and self-managing patient
- What team do we need in place to achieve the goal of moving more patients from hospital to primary and social care?
- What do the service components look like?
- What are the best mechanisms for contact?
Living with frailty: case studies of empowered frail and elderly patients
Alexander will present
‘Moving from ‘What’s the matter? to What matters to you’
We must improve healthcare and our single most important focus should be on creating health. The interesting challenge then is how do we drive improved health through non-traditional means and often from outside of the healthcare system? There are many great concepts, ideas and propositions; work collaboratively, put the patient first, change has to come from within, focus on outcomes, deliver transformation at pace and scale. There is an emerging concept of ‘flipping’ the system, flip from disease to health-ease, from the medical model to the social model of care, from hospital care to community, from multiple providers making care decisions to patients and family having equal voice in co-design of options and solutions.